Site Casino Terms & Conditions — Transparently, in plain language

Eligibility & Registration

Site CasinoTo become a member, you'll need to meet a few basic requirements. These aren't legal traps — they're in place to keep the platform safe and fair for everyone.

• You must be at least 18 years old at the time of registration. This is a legal requirement, and Site Casino makes no exceptions.
• All information provided during registration must be accurate — including your name, address, mobile number, and date of birth. Providing incorrect details can cause issues during verification and may result in your account being suspended.
• No individual may hold more than one account. Any second account created using the same IP address, device, payment method, or name will be detected automatically by the system.
• KYC (Know Your Customer) verification must be completed before your first withdrawal after registration. This requires submitting a photo of your national ID card or passport.
• Site Casino reserves the right to make the final decision regarding eligibility for its services.

Account Management Rules

Your Site Casino account is yours alone. Keeping it secure is ultimately your responsibility. Following a few simple guidelines will ensure your account stays protected.

• Never share your login credentials (username and password) with anyone. Site Casino is not liable for any loss or damage caused by another person accessing your account.
• You may not allow anyone else to place bets using your account. Each account is strictly personal to the individual in whose name it was opened.
• To update your account details, please contact the support team. Changes will be processed after identity verification.
• Accounts that have been inactive for an extended period (generally 12 months or more) may be subject to an inactivity fee. You will be notified in advance before any such fee is applied.
• If suspicious activity is detected on an account, Site Casino reserves the right to temporarily suspend it pending the outcome of an investigation.

Deposit & Withdrawal Policy

Site Casino's approach to payments is straightforward — fast, secure, and transparent. Direct integration is available for bKash, Nagad, and Rocket users.

For Deposits:

• Minimum deposit is ৳300. Maximum deposit limits may vary depending on the payment method.
• Deposits are usually credited to your account instantly. If yours takes longer than 30 minutes for any reason, please contact support.
• You must use your own payment method. Deposits from third-party accounts are not accepted.
• Site Casino charges no additional fees on deposits.

For Withdrawals:

• The minimum withdrawal is ৳300. Daily maximum withdrawal limits vary depending on your account tier.
• KYC verification is mandatory before your first withdrawal. Once verified, you won't need to resubmit documents for future withdrawals.
• Withdrawals are typically processed within 1–24 hours. VIP members receive priority handling.
• Bonus balances cannot be withdrawn directly — they convert to real money once the wagering requirement has been met.
• To prevent money laundering, withdrawals must be made through the same method used for the original deposit.

Bonus & Promotion Terms

Every bonus offer at Site Casino comes with its own terms. Understanding these conditions makes it easier to get the most out of any bonus.

• Wagering Requirements: Once the wagering amount specified in each bonus (typically 15–30x) has been met, the bonus converts to real money. Example: a ৳1,000 bonus with 20× wagering means you need to place ৳20,000 in bets.
• Validity: All bonuses have a set expiry period, typically 30 days. If the wagering requirement is not met within that time, the bonus balance will be automatically forfeited.
• Game Restrictions: Some bonuses require wagering on specific games or categories. Bets placed on slots generally count as 100% towards the wagering requirement, while live table games typically contribute 10–20%.
• Single Use: Multiple welcome bonuses cannot be claimed at the same time. Each bonus must be claimed and used separately.
• Maximum Bet Limit: A maximum bet limit applies when playing with bonus balance — typically ৳500 per round. Exceeding this limit may result in the bonus being forfeited.
• Fraudulent Activity: Any attempt to abuse the bonus system — such as multiple members of the same household claiming bonuses simultaneously — will result in account suspension.

Betting & Gaming Rules

Site Casino has a set of general rules that apply to all players when betting and playing games.

• Once a bet is confirmed, it cannot be cancelled — that's a fundamental rule of online betting. Always double-check your stake before hitting the Submit button.
• Odds displayed on Site Casino are updated regularly. Pre-match and in-play odds differ.
• If a game or bet is cancelled due to a technical issue, Site Casino will refund the amount wagered.
• If a system bug or error results in an unusually large win being displayed, Site Casino reserves the right to review and void that transaction.
• Any account found to be involved in match fixing or collusive betting will be permanently suspended.
• In Sports Betting, if an event is cancelled or left incomplete, the settlement of bets placed on that event is covered in detail in the section below.

For casino games, each game has its own rules, detailed on that game's page. RNG-powered games are independently certified, and Site Casino does not interfere with their outcomes.

Security, Privacy & Data Protection

Keeping your personal information and funds secure at Site Casino is our top priority. Understanding how we handle this gives you peace of mind every time you play.

• All user data on Site Casino is encrypted using 256-bit SSL (Secure Sockets Layer) technology — the same standard used by major banks around the world.
• Your payment details are not stored on Site Casino's servers — all payment processing is handled by certified third-party providers.
• Your personal information is never sold to advertisers or any other third party.
• Site Casino is required to share certain information in response to valid requests from legal authorities — this applies to all licensed platforms.
• An annual third-party security audit is conducted, and a summary of the audit report is published on the site.

Responsible Gaming

Site Casino believes gaming should be a source of entertainment, not a way to cope with life's pressures. Responsible gaming isn't just a legal obligation — it's a core part of our values.

• Deposit Limit: Set daily, weekly, or monthly deposit limits from your account settings. Reductions take effect immediately; increases are subject to a 72-hour delay.
• Session Limits: Set a daily limit on how many hours you play. You'll receive a reminder when your time is up, and you'll be logged out automatically.
• Temporary Break: You can lock your account for any period between 1 day and 6 months. During the lock period, logging in or placing bets will not be possible.
• Reality Check: After a while, you'll be prompted with a check-in — how long you've been playing and how much you've spent. It's a helpful nudge to keep you aware of where you stand.
• If you feel that gaming is having a negative impact on your life, don't wait — reach out to our support team or visit our Responsible Gaming View Page.

Account Closure & Changes to Terms

Site Casino reserves the right to suspend or permanently close an account under certain circumstances. Likewise, players may close their account at any time.

• Site Casino may close an account for any of the following reasons: providing false information, operating multiple accounts, abusing the bonus system, suspicious financial transactions, or fraudulent activity.
• Before closing an account, Site Casino will send a notice via email or mobile — unless immediate action is required.
• After an account is closed, any real money balance (excluding bonuses) will be returned — unless fraud has been established.
• Players can close their account at any time. Simply contact support, withdraw your remaining balance, and then submit a closure request.

Site Casino reserves the right to update these Terms & Conditions at any time. Significant changes will be communicated via email or notification in advance. The date on which new terms take effect will be shown at the top of the page. Continued use of Site Casino after any changes have been made will be considered acceptance of the updated terms.